Privacy Policy
How we collect, use, and protect your personal data. Last updated September 15, 2025.
This page was last changed on September 15, 2025, last checked on September 15, 2025 and applies to citizens and legal permanent residents of the United States.
1. Introduction
Our website, https://zindis.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. Cookies
When you visit our website it can be necessary to store and/or read certain data from your device by using technologies such as cookies.
2.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
2.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.
2.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
2.4 Social media
On our website, we have included content from TikTok to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like TikTok. This content is embedded with code derived from TikTok and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. TikTok is located in the United States.
3. Placed cookies
Most of these technologies have a function, a purpose, and an expiration period.
- A function is a particular task a technology has. So a function can be to "store certain data."
- Purpose is "the Why" behind the function. Maybe the data is stored because it is needed for statistics.
- The expiration period shows the length of the period the used technology can “store or read certain data."
WordPress
Functional
Consent to service wordpress
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Google Analytics
Statistics
Consent to service google-analytics
Usage
We use Google Analytics for website statistics. Read more
Sharing data
For more information, please read the Google Analytics Privacy Statement .
Statistics
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Mixpanel
Purpose pending investigation
Consent to service mixpanel
Usage
We use Mixpanel for website statistics. Read more
Sharing data
For more information, please read the Mixpanel Privacy Statement .
Purpose pending investigation
Name
*_mixpanel
Expiration
Function
Google reCAPTCHA
Purpose pending investigation
Consent to service google-recaptcha
Usage
We use Google reCAPTCHA for spam prevention. Read more
Sharing data
For more information, please read the Google reCAPTCHA Privacy Statement .
Purpose pending investigation
Name
rc::c
Expiration
Function
Name
rc::b
Expiration
Function
Name
rc::a
Expiration
Function
Google Maps
Purpose pending investigation
Consent to service google-maps
Usage
We use Google Maps for maps display. Read more
Sharing data
For more information, please read the Google Maps Privacy Statement .
Purpose pending investigation
Name
Google Maps API
Expiration
Function
TikTok
Purpose pending investigation
Consent to service tiktok
Usage
We use TikTok for video display. Read more
Sharing data
For more information, please read the TikTok Privacy Statement .
Purpose pending investigation
Name
s_v_web_id
Expiration
Function
Name
MONITOR_WEB_ID
Expiration
Function
Name
csrf_session_id
Expiration
Function
Name
tt_csrf_token
Expiration
Function
Name
_abck
Expiration
Function
Name
tt_webid
Expiration
Function
Name
tt_webid_v2
Expiration
Function
Name
ttwid
Expiration
Function
Name
webapp_launch_mode
Expiration
Function
Name
webapp_session_id
Expiration
Function
Name
webapp-session-referer
Expiration
Function
Name
webapp_tiktok_privious
Expiration
Function
Name
webapp_extra_data
Expiration
Function
Name
webapp_original_traffic_type
Expiration
Function
Name
__tea_cache_first_*
Expiration
Function
Name
guide-login-config
Expiration
Function
Name
__tea_cache_tokens_*
Expiration
Function
Name
webapp-newuser
Expiration
Function
Name
f
Expiration
Function
Name
autoplay-config
Expiration
Function
Name
webapp-video-mute
Expiration
Function
Miscellaneous
Purpose pending investigation
Consent to service miscellaneous
Usage
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
Name
__mpq_ec17ab267df6688013d497b75ddd3308_ev
Expiration
Function
Name
_pendo_guides_blocked.c04bb66e-a34f-4b7c-6907-c9dbea86209b
Expiration
Function
Name
_pendo___sg__.c04bb66e-a34f-4b7c-6907-c9dbea86209b
Expiration
Function
Name
internal-notes
Expiration
Function
Name
_pendo_visitorId.*
Expiration
Function
Name
_pendo_sessionId.c04bb66e-a34f-4b7c-6907-c9dbea86209b
Expiration
Function
Name
_pendo_meta.c04bb66e-a34f-4b7c-6907-c9dbea86209b
Expiration
Function
Name
__mpq_ec17ab267df6688013d497b75ddd3308_pp
Expiration
Function
Name
fareharbor-uuid
Expiration
Function
Name
_pendo_accountId.c04bb66e-a34f-4b7c-6907-c9dbea86209b
Expiration
Function
Name
pendo_tabId
Expiration
Function
Name
pendo_cd
Expiration
Function
Name
previous_page_loads
Expiration
Function
Name
fh-wordpress-logged-in
Expiration
Function
Name
fh-super-admin
Expiration
Function
Name
fbssls_*
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
_gid
Expiration
Function
Name
ASP_NET_SessionId
Expiration
Function
Name
acf
Expiration
Function
Name
cmplz_user_data
Expiration
365 days
Function
Name
mp_tab_id_fareharbor_ec17ab267df6688013d497b75ddd3308
Expiration
Function
Name
cmplz_id
Expiration
365 days
Function
Name
cmplz_saved_services
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_saved_categories
Expiration
365 days
Function
Name
wp-saving-post
Expiration
Function
Name
wp-settings-time-1014
Expiration
Function
Name
wp-settings-1014
Expiration
Function
Name
wp-autosave-7776
Expiration
Function
Name
wp-settings-6451
Expiration
Function
Name
wp-settings-time-6451
Expiration
Function
Name
tusSupport
Expiration
Function
Name
jetpack_sso_nonce
Expiration
Function
Name
jetpack_sso_original_request
Expiration
Function
Name
fareharbor-language-zindis
Expiration
Function
Name
debug
Expiration
Function
Name
tk_ai
Expiration
Function
Name
wp-settings-time-12073
Expiration
Function
Name
wp-settings-12073
Expiration
Function
Name
jp-stats-navigation
Expiration
Function
Name
jetpack_stats_date_range_is_drilling_down_date_history
Expiration
Function
Name
jp-stats-last-tab
Expiration
Function
Name
fh-dev
Expiration
Function
Name
tk_qs
Expiration
Function
Name
wp_lang
Expiration
Function
Name
mp_gen_new_tab_id_fareharbor_ec17ab267df6688013d497b75ddd3308
Expiration
Function
Name
_pendo_oldVisitorId.c04bb66e-a34f-4b7c-6907-c9dbea86209b
Expiration
Function
Name
qm-admin-panel
Expiration
Function
Name
qm-front-panel
Expiration
Function
Name
wp-jp-premium-content-session
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
_fbp
Expiration
Function
4. Browser and Device based Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
4.1 Manage your opt-out preferences
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
5. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
6. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- you may submit a request for access to the data we process about you;
- you may object to the processing;
- you may request an overview, in a commonly used format, of the data we process about you;
- you may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.
For more information about your rights with respect to personal data, please refer to our Privacy Statement
7. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Zindis Hospitality Group
Playa Hermosa, Carrillo, Guanacaste 50503, Costa Rica
Costa Rica
Website: https://zindis.com
Email: reservations@ ex.com zindis.com
Phone number: +506 2672-0049
This Cookie Policy was synchronized with cookiedatabase.org on July 20, 2026.
[H1] Privacy Statement
This privacy statement was last changed on September 15, 2025, last checked on September 15, 2025, and applies to citizens and legal permanent residents of the United States.
In this privacy statement, we explain what we do with the data we obtain about you via https://zindis.com . We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Booking and Reservation Management as well as facilitating payments
Country or state in which this service provider is located: Netherlands
2. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
3. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our The Insider’s Guide to Planning a Multi-Generational Trip to Guanacaste (+ 5 Properties That Actually Work for Everyone) webpage.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
8.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may object to the processing.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
- You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.
9. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
10. Contact details
Zindis Hospitality Group
Playa Hermosa, Carrillo, Guanacaste 50503, Costa Rica
Costa Rica
Website: https://zindis.com
Email: reservations@ ex.com zindis.com
Phone number: +506 2672-0049
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
×
Name
Name
Submit a request for access to the data we process about you.
Submit a request for deletion of the data if it is no longer relevant.
Submit a request to receive an export file of the data we process about you.
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[H1] ZINDIS HOSPITALITY GROUP
Phone
(+506) 2672-0049
Envelope
reservations@zindis.com
Map Marker
Playa Hermosa, Carrillo, Guanacaste 50503, Costa Rica
Clock
Hermosa & Coco Offices: Monday-Saturday 8:00 am – 5:00 pm
Clock
Operations: Monday to Sunday 8:00 am – 5:00 pm
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